PRIVACY POLICY
Effective Date: September 10, 2026
Krause Wellness respects your privacy and is committed to protecting the personal information you provide when using our website, requesting appointments, communicating with our office, or receiving services from our practice.
Information We Collect
Depending on how you interact with Krause Wellness, we may collect information such as your name, contact information, telephone number, email address, appointment and scheduling information, billing and payment information, and information you provide in connection with your healthcare services.
When you communicate with us by text message, we may collect your telephone number, the content of your messages, and information necessary to respond to your request and manage our communications with you.
How We Use Your Information
We may use personal information to:
• Provide and coordinate healthcare services.
• Schedule, confirm, reschedule, and manage appointments.
• Respond to questions and requests.
• Provide customer and administrative support.
• Send appointment reminders and account notifications.
• Communicate information related to your relationship with Krause Wellness.
• Process payments and manage billing.
• Maintain and improve our website, services, and administrative processes.
• Comply with applicable legal, regulatory, and professional requirements.
Healthcare information is handled in accordance with applicable privacy laws and our Notice of Privacy Practices.
How We Share Information
We may share information with service providers and technology vendors who assist us with operating our practice, scheduling, communications, payment processing, website services, and other business functions, as permitted by applicable law.
We may also disclose information when required or permitted by law, including when necessary to comply with legal obligations or protect the rights, safety, or security of our patients, practice, or others.
We do not sell your personal information.
SMS/Text Message Privacy
If you choose to receive text messages from Krause Wellness, your telephone number and SMS-related information may be used to send appointment reminders, scheduling communications, customer care messages, account notifications, and other administrative communications related to our services.
SMS consent is not shared with third parties or affiliates for their own marketing purposes.
You may opt out of SMS communications at any time by replying STOP to a text message. For assistance, reply HELP.
Message frequency may vary. Message and data rates may apply.
Cookies and Website Information
Our website and third-party services used by our practice may collect certain technical information, such as browser type, device information, IP address, and website usage information. This information may be used to maintain website functionality, security, and performance.
Third-Party Services
Krause Wellness may use third-party platforms and service providers to support scheduling, patient communications, payments, website functionality, and other administrative functions. These providers may process information as necessary to provide services to Krause Wellness and its patients and as permitted by applicable law.
For services provided through third-party platforms, you may also be subject to the privacy policies and terms of those providers.
Your Choices
You may contact Krause Wellness with questions about your personal information or communication preferences. You may also opt out of SMS communications by replying STOP to any SMS message.
Please note that opting out of text messages does not prevent us from communicating with you through other appropriate methods when necessary.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Krause Wellness
550 Congressional Blvd., Suite 350
Carmel, IN
Phone: 317-742-5255
Website: https://www.krausewellness.com/
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable requirements. The updated policy will be posted on this website with a revised effective date.